Education and Childcare Administrators, Preschool and Daycare

Understanding written sentences and paragraphs in work-related documents.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Talking to others to convey information effectively.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Adjusting actions in relation to others' actions.

Teaching others how to do something.

Actively looking for ways to help people.

Being aware of others' reactions and understanding why they react as they do.

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Motivating, developing, and directing people as they work, identifying the best people for the job.

Managing one's own time and the time of others.

Communicating effectively in writing as appropriate for the needs of the audience.

Bringing others together and trying to reconcile differences.

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Understanding the implications of new information for both current and future problem-solving and decision-making.

Persuading others to change their minds or behavior.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

The ability to communicate information and ideas in writing so others will understand.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to read and understand information and ideas presented in writing.

The ability to communicate information and ideas in speaking so others will understand.

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

The ability to identify and understand the speech of another person.

The ability to speak clearly so others can understand you.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

The ability to see details at close range (within a few feet of the observer).

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

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Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Analyzing information and evaluating results to choose the best solution and solve problems.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Encouraging and building mutual trust, respect, and cooperation among team members.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Getting members of a group to work together to accomplish tasks.

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Assessing the value, importance, or quality of things or people.

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Scheduling events, programs, and activities, as well as the work of others.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Monitoring and controlling resources and overseeing the spending of money.

Keeping up-to-date technically and applying new knowledge to your job.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

A tendency to be honest and ethical at work.

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

A tendency to be pleasant, helpful, and willing to assist others at work.

A tendency to seek out, enjoy, and be energized by social interaction at work.

A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.