Office Clerks, General
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
At a Glance
Office Clerks, General earns a median of $43,630/yr with -6.7% projected growth. Typical entry: High school diploma or equivalent. Top skills: MEDITECH software, Microsoft Excel, Microsoft PowerPoint.
$43,630/yr
-6.7%
282
High school diploma or equivalent
Skills & Requirements
Skills (3)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Knowledge (3)
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Abilities (7)
The ability to communicate information and ideas in speaking so others will understand.
The ability to read and understand information and ideas presented in writing.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in writing so others will understand.
Technology (20)
Work Activities (10)
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support · 228 shared skills
First-Line Supervisors of Office and Administrative Support Workers
Office and Administrative Support · 224 shared skills
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Sales and Related · 219 shared skills
Medical and Health Services Managers
Management · 219 shared skills
General and Operations Managers
Management · 219 shared skills
Customer Service Representatives
Office and Administrative Support · 219 shared skills
Human Resources Specialists
Business and Financial Operations · 218 shared skills
Bookkeeping, Accounting, and Auditing Clerks
Office and Administrative Support · 218 shared skills
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