Coaches and Scouts

Teaching others how to do something.

Talking to others to convey information effectively.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Understanding written sentences and paragraphs in work-related documents.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Being aware of others' reactions and understanding why they react as they do.

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Persuading others to change their minds or behavior.

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Motivating, developing, and directing people as they work, identifying the best people for the job.

Managing one's own time and the time of others.

Understanding the implications of new information for both current and future problem-solving and decision-making.

Adjusting actions in relation to others' actions.

Actively looking for ways to help people.

Communicating effectively in writing as appropriate for the needs of the audience.

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Bringing others together and trying to reconcile differences.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

The ability to communicate information and ideas in speaking so others will understand.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to identify and understand the speech of another person.

The ability to speak clearly so others can understand you.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to generate or use different sets of rules for combining or grouping things in different ways.

The ability to read and understand information and ideas presented in writing.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

The ability to see details at close range (within a few feet of the observer).

The ability to communicate information and ideas in writing so others will understand.

The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

The ability to see details at a distance.

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Developing constructive and cooperative working relationships with others, and maintaining them over time.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Analyzing information and evaluating results to choose the best solution and solve problems.

Encouraging and building mutual trust, respect, and cooperation among team members.

Scheduling events, programs, and activities, as well as the work of others.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Assessing the value, importance, or quality of things or people.

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Keeping up-to-date technically and applying new knowledge to your job.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Getting members of a group to work together to accomplish tasks.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Translating or explaining what information means and how it can be used.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

A tendency to be pleasant, helpful, and willing to assist others at work.

A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

A tendency to seek out, enjoy, and be energized by social interaction at work.

A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

A tendency to cope and function effectively in stressful situations at work.