Administrative Services Managers
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
At a Glance
Administrative Services Managers earns a median of $108,390/yr with +4.6% projected growth. Typical entry: Bachelor's degree. Top skills: Getting Information, Adobe Acrobat, SAS.
$108,390/yr
+4.6%
23
Bachelor's degree
Skills & Requirements
Skills (14)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Being aware of others' reactions and understanding why they react as they do.
Knowledge (8)
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Abilities (10)
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to read and understand information and ideas presented in writing.
The ability to communicate information and ideas in speaking so others will understand.
The ability to communicate information and ideas in writing so others will understand.
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Technology (22)
Category: Project management software | Hot Technology
Work Activities (27)
Observing, receiving, and otherwise obtaining information from all relevant sources.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzing information and evaluating results to choose the best solution and solve problems.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Scheduling events, programs, and activities, as well as the work of others.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Keeping up-to-date technically and applying new knowledge to your job.
Getting members of a group to work together to accomplish tasks.
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Monitoring and controlling resources and overseeing the spending of money.
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Encouraging and building mutual trust, respect, and cooperation among team members.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Assessing the value, importance, or quality of things or people.
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Translating or explaining what information means and how it can be used.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
Facilities Managers
Management · 228 shared skills
General and Operations Managers
Management · 227 shared skills
Management Analysts
Business and Financial Operations · 225 shared skills
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support · 225 shared skills
Software Quality Assurance Analysts and Testers
Computer and Mathematical · 222 shared skills
Accountants and Auditors
Business and Financial Operations · 222 shared skills
Medical and Health Services Managers
Management · 221 shared skills
Sales Managers
Management · 221 shared skills
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