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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Office and Administrative Support (43-6014)
Bright Outlook

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

At a Glance

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive earns a median of $46,290/yr with -1.6% projected growth. Typical entry: High school diploma or equivalent. Top skills: Zoom, Administrative, Google Workspace software.

Median Annual Wage

$46,290/yr

Projected Growth (2024-34)

-1.6%

Annual Openings

203

Typical Education

High school diploma or equivalent

Skills & Requirements

Skills (6)

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

4.0
Speaking

Talking to others to convey information effectively.

4.0
Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

3.9
Writing

Communicating effectively in writing as appropriate for the needs of the audience.

3.8
Service Orientation

Actively looking for ways to help people.

3.5
Time Management

Managing one's own time and the time of others.

3.5

Knowledge (5)

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

4.5
English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

4.3
Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

3.8
Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

3.8
Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

3.4

Abilities (8)

Written Expression

The ability to communicate information and ideas in writing so others will understand.

4.0
Written Comprehension

The ability to read and understand information and ideas presented in writing.

4.0
Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

4.0
Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

4.0
Near Vision

The ability to see details at close range (within a few feet of the observer).

3.9
Speech Recognition

The ability to identify and understand the speech of another person.

3.8
Speech Clarity

The ability to speak clearly so others can understand you.

3.8
Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

3.6

Technology (48)

Zoom

Category: Video conferencing software | Hot Technology

4.5
Google Workspace software

Category: Office suite software | Hot Technology

4.5
Hypertext markup language HTML

Category: Web platform development software | Hot Technology

4.5
IBM SPSS Statistics

Category: Analytical or scientific software | Hot Technology

4.5
Intuit QuickBooks

Category: Accounting software | Hot Technology

4.5
Kronos Workforce Timekeeper

Category: Time accounting software | Hot Technology

4.5
Linux

Category: Operating system software | Hot Technology

4.5
Microsoft Access

Category: Data base user interface and query software | Hot Technology

4.5
Microsoft Active Server Pages ASP

Category: Web platform development software | Hot Technology

4.5
Microsoft Excel

Category: Spreadsheet software | Hot Technology | In Demand

4.5
Microsoft Office software

Category: Office suite software | Hot Technology | In Demand

4.5
Microsoft Outlook

Category: Electronic mail software | Hot Technology | In Demand

4.5
Microsoft PowerPoint

Category: Presentation software | Hot Technology | In Demand

4.5
Microsoft Project

Category: Project management software | Hot Technology

4.5
Microsoft SharePoint

Category: Document management software | Hot Technology

4.5
Microsoft SQL Server

Category: Data base user interface and query software | Hot Technology

4.5
Microsoft Teams

Category: Project management software | Hot Technology

4.5
Microsoft Visio

Category: Process mapping and design software | Hot Technology

4.5
Microsoft Windows

Category: Operating system software | Hot Technology

4.5
Microsoft Word

Category: Word processing software | Hot Technology

4.5
Mozilla Firefox

Category: Internet browser software | Hot Technology

4.5
Oracle Database

Category: Data base user interface and query software | Hot Technology

4.5
Oracle PeopleSoft

Category: Enterprise resource planning ERP software | Hot Technology

4.5
Oracle Primavera Enterprise Project Portfolio Management

Category: Project management software | Hot Technology

4.5
Salesforce software

Category: Customer relationship management CRM software | Hot Technology

4.5
SAP Concur

Category: Accounting software | Hot Technology

4.5
SAP software

Category: Enterprise resource planning ERP software | Hot Technology

4.5
SAS

Category: Analytical or scientific software | Hot Technology

4.5
Slack

Category: Cloud-based data access and sharing software | Hot Technology

4.5
Teradata Database

Category: Data base management system software | Hot Technology

4.5
Yardi software

Category: Data base user interface and query software | Hot Technology

4.5
Adobe Acrobat

Category: Document management software | Hot Technology

4.5
Adobe Creative Cloud software

Category: Graphics or photo imaging software | Hot Technology

4.5
Adobe Illustrator

Category: Graphics or photo imaging software | Hot Technology

4.5
Adobe InDesign

Category: Desktop publishing software | Hot Technology

4.5
Adobe Photoshop

Category: Graphics or photo imaging software | Hot Technology

4.5
Apache Cassandra

Category: Data base management system software | Hot Technology

4.5
Apache Hadoop

Category: Data base management system software | Hot Technology

4.5
Apache Hive

Category: Data base management system software | Hot Technology

4.5
Apache Tomcat

Category: Web platform development software | Hot Technology

4.5
Apple macOS

Category: Operating system software | Hot Technology

4.5
Atlassian Confluence

Category: Project management software | Hot Technology

4.5
Atlassian JIRA

Category: Content workflow software | Hot Technology

4.5
Canva

Category: Graphics or photo imaging software | Hot Technology

4.5
Cisco Webex

Category: Video conferencing software | Hot Technology

4.5
Facebook

Category: Web page creation and editing software | Hot Technology

4.5
Google Docs

Category: Word processing software | Hot Technology

4.5
Google Sheets

Category: Spreadsheet software | Hot Technology

4.5

Work Activities (12)

Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

4.4
Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

4.2
Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

4.2
Performing Administrative Activities

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

4.1
Organizing, Planning, and Prioritizing Work

Developing specific goals and plans to prioritize, organize, and accomplish your work.

3.8
Establishing and Maintaining Interpersonal Relationships

Developing constructive and cooperative working relationships with others, and maintaining them over time.

3.8
Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

3.6
Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

3.5
Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

3.5
Evaluating Information to Determine Compliance with Standards

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

3.5
Identifying Objects, Actions, and Events

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

3.4
Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

3.3

Careers with Overlapping Skills

These occupations share the most skills. A career transition between them means many of your skills transfer directly.

Explore Key Skills

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