Retail Salespersons
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
At a Glance
Retail Salespersons earns a median of $34,580/yr with -0.5% projected growth. Typical entry: No formal educational credential. Top skills: Performing for or Working Directly with the Public, Adobe Photoshop, Apple macOS.
$34,580/yr
-0.5%
556
No formal educational credential
Skills & Requirements
Skills (6)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Being aware of others' reactions and understanding why they react as they do.
Knowledge (3)
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Abilities (4)
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Technology (22)
Work Activities (13)
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Analyzing information and evaluating results to choose the best solution and solve problems.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Keeping up-to-date technically and applying new knowledge to your job.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Assessing the value, importance, or quality of things or people.
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
First-Line Supervisors of Retail Sales Workers
Sales and Related · 248 shared skills
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Sales and Related · 220 shared skills
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support · 216 shared skills
Computer User Support Specialists
Computer and Mathematical · 215 shared skills
Customer Service Representatives
Office and Administrative Support · 214 shared skills
Human Resources Specialists
Business and Financial Operations · 214 shared skills
Software Quality Assurance Analysts and Testers
Computer and Mathematical · 213 shared skills
General and Operations Managers
Management · 212 shared skills
Explore Key Skills
Frequently Asked Questions
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