Personal Care Aides

Actively looking for ways to help people.

Being aware of others' reactions and understanding why they react as they do.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to read and understand information and ideas presented in writing.

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Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Encouraging and building mutual trust, respect, and cooperation among team members.

Keeping up-to-date technically and applying new knowledge to your job.

Translating or explaining what information means and how it can be used.

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Getting members of a group to work together to accomplish tasks.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Assessing the value, importance, or quality of things or people.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Scheduling events, programs, and activities, as well as the work of others.

Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

A tendency to be honest and ethical at work.

A tendency to be pleasant, helpful, and willing to assist others at work.

A tendency to seek out, enjoy, and be energized by social interaction at work.