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Medical Assistants

Healthcare Support (31-9092)

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

At a Glance

Medical Assistants earns a median of $44,200/yr with +12.5% projected growth. Typical entry: Postsecondary nondegree award. Top skills: Dependability, Getting Information, English Language.

Median Annual Wage

$44,200/yr

Projected Growth (2024-34)

+12.5%

Annual Openings

112

Typical Education

Postsecondary nondegree award

Skills & Requirements

Skills (10)

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

4.0
Speaking

Talking to others to convey information effectively.

3.9
Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

3.9
Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

3.8
Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

3.6
Coordination

Adjusting actions in relation to others' actions.

3.5
Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

3.5
Service Orientation

Actively looking for ways to help people.

3.5
Writing

Communicating effectively in writing as appropriate for the needs of the audience.

3.4
Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

3.3

Knowledge (6)

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

4.8
Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

4.5
Medicine and Dentistry

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

4.3
Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

4.1
Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

3.8
Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

3.5

Abilities (11)

Written Comprehension

The ability to read and understand information and ideas presented in writing.

4.0
Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

4.0
Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

4.0
Speech Recognition

The ability to identify and understand the speech of another person.

3.9
Near Vision

The ability to see details at close range (within a few feet of the observer).

3.9
Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

3.9
Written Expression

The ability to communicate information and ideas in writing so others will understand.

3.8
Speech Clarity

The ability to speak clearly so others can understand you.

3.8
Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

3.5
Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

3.3
Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

3.3

Technology (11)

Microsoft Word

Category: Word processing software | Hot Technology

4.5
eClinicalWorks EHR software

Category: Medical software | Hot Technology

4.5
Epic Systems

Category: Medical software | Hot Technology

4.5
Intuit QuickBooks

Category: Accounting software | Hot Technology

4.5
MEDITECH software

Category: Medical software | Hot Technology

4.5
Microsoft Access

Category: Data base user interface and query software | Hot Technology

4.5
Microsoft Excel

Category: Spreadsheet software | Hot Technology | In Demand

4.5
Microsoft Office software

Category: Office suite software | Hot Technology | In Demand

4.5
Microsoft Outlook

Category: Electronic mail software | Hot Technology | In Demand

4.5
Microsoft PowerPoint

Category: Presentation software | Hot Technology | In Demand

4.5
Microsoft SharePoint

Category: Document management software | Hot Technology

4.5

Work Activities (29)

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

4.9
Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

4.7
Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

4.7
Assisting and Caring for Others

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

4.6
Updating and Using Relevant Knowledge

Keeping up-to-date technically and applying new knowledge to your job.

4.6
Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

4.5
Identifying Objects, Actions, and Events

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

4.4
Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

4.4
Inspecting Equipment, Structures, or Materials

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

4.4
Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

4.3
Organizing, Planning, and Prioritizing Work

Developing specific goals and plans to prioritize, organize, and accomplish your work.

4.3
Evaluating Information to Determine Compliance with Standards

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

4.2
Performing Administrative Activities

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

4.1
Analyzing Data or Information

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

4.1
Monitoring Processes, Materials, or Surroundings

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

3.9
Judging the Qualities of Objects, Services, or People

Assessing the value, importance, or quality of things or people.

3.9
Developing Objectives and Strategies

Establishing long-range objectives and specifying the strategies and actions to achieve them.

3.8
Training and Teaching Others

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

3.7
Interpreting the Meaning of Information for Others

Translating or explaining what information means and how it can be used.

3.6
Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

3.6
Scheduling Work and Activities

Scheduling events, programs, and activities, as well as the work of others.

3.6
Estimating the Quantifiable Characteristics of Products, Events, or Information

Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

3.6
Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

3.6
Establishing and Maintaining Interpersonal Relationships

Developing constructive and cooperative working relationships with others, and maintaining them over time.

3.5
Providing Consultation and Advice to Others

Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

3.4
Thinking Creatively

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

3.4
Guiding, Directing, and Motivating Subordinates

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

3.4
Resolving Conflicts and Negotiating with Others

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

3.3
Performing General Physical Activities

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

3.3

Work Styles (3)

Dependability

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

5.0
Attention to Detail

A tendency to be detail-oriented, organized, and thorough in completing work.

4.3
Integrity

A tendency to be honest and ethical at work.

3.6

Careers with Overlapping Skills

These occupations share the most skills. A career transition between them means many of your skills transfer directly.

Explore Key Skills

Frequently Asked Questions

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