Opticians, Dispensing

Talking to others to convey information effectively.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Understanding written sentences and paragraphs in work-related documents.

Actively looking for ways to help people.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Adjusting actions in relation to others' actions.

Persuading others to change their minds or behavior.

Communicating effectively in writing as appropriate for the needs of the audience.

Being aware of others' reactions and understanding why they react as they do.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to see details at close range (within a few feet of the observer).

The ability to identify and understand the speech of another person.

The ability to read and understand information and ideas presented in writing.

The ability to speak clearly so others can understand you.

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to communicate information and ideas in writing so others will understand.

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

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Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Analyzing information and evaluating results to choose the best solution and solve problems.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Keeping up-to-date technically and applying new knowledge to your job.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Translating or explaining what information means and how it can be used.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Assessing the value, importance, or quality of things or people.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Monitoring and controlling resources and overseeing the spending of money.

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Encouraging and building mutual trust, respect, and cooperation among team members.

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Scheduling events, programs, and activities, as well as the work of others.

Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.