Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
At a Glance
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop earns a median of $30,380/yr with -1.5% projected growth. Typical entry: No formal educational credential. Top skills: Customer and Personal Service, Facebook, Microsoft Excel.
$30,380/yr
-1.5%
108
No formal educational credential
Skills & Requirements
Skills (1)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Knowledge (2)
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Abilities (3)
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Technology (4)
Work Activities (10)
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Assessing the value, importance, or quality of things or people.
Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
First-Line Supervisors of Retail Sales Workers
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Fast Food and Counter Workers
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Retail Salespersons
Sales and Related · 187 shared skills
General and Operations Managers
Management · 187 shared skills
Wholesale and Retail Buyers, Except Farm Products
Business and Financial Operations · 187 shared skills
Loss Prevention Managers
Management · 186 shared skills
Microsystems Engineers
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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support · 186 shared skills
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