File Clerks
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
At a Glance
File Clerks earns a median of $41,270/yr with -15.9% projected growth. Typical entry: High school diploma or equivalent. Top skills: Working with Computers, Processing Information, Microsoft Word.
$41,270/yr
-15.9%
7
High school diploma or equivalent
Skills & Requirements
Skills (3)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Knowledge (6)
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Abilities (10)
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
The ability to read and understand information and ideas presented in writing.
The ability to generate or use different sets of rules for combining or grouping things in different ways.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to communicate information and ideas in writing so others will understand.
The ability to concentrate on a task over a period of time without being distracted.
The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Technology (10)
Work Activities (23)
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Keeping up-to-date technically and applying new knowledge to your job.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Analyzing information and evaluating results to choose the best solution and solve problems.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Scheduling events, programs, and activities, as well as the work of others.
Translating or explaining what information means and how it can be used.
Encouraging and building mutual trust, respect, and cooperation among team members.
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing long-range objectives and specifying the strategies and actions to achieve them.
Assessing the value, importance, or quality of things or people.
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