Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
At a Glance
Eligibility Interviewers, Government Programs earns a median of $51,500/yr with +1.0% projected growth. Typical entry: High school diploma or equivalent. Top skills: Customer and Personal Service, Working with Computers, Performing for or Working Directly with the Public.
$51,500/yr
+1.0%
14
High school diploma or equivalent
Skills & Requirements
Skills (8)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Being aware of others' reactions and understanding why they react as they do.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Knowledge (8)
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Abilities (11)
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in writing so others will understand.
The ability to read and understand information and ideas presented in writing.
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Technology (7)
Work Activities (16)
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Keeping up-to-date technically and applying new knowledge to your job.
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Translating or explaining what information means and how it can be used.
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
Executive Secretaries and Executive Administrative Assistants
Office and Administrative Support · 192 shared skills
Training and Development Specialists
Business and Financial Operations · 192 shared skills
Marketing Managers
Management · 192 shared skills
Advertising and Promotions Managers
Management · 192 shared skills
Software Quality Assurance Analysts and Testers
Computer and Mathematical · 192 shared skills
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support · 192 shared skills
Human Resources Specialists
Business and Financial Operations · 192 shared skills
Medical and Health Services Managers
Management · 192 shared skills
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