Court, Municipal, and License Clerks

Talking to others to convey information effectively.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Communicating effectively in writing as appropriate for the needs of the audience.

Understanding written sentences and paragraphs in work-related documents.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Being aware of others' reactions and understanding why they react as they do.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to see details at close range (within a few feet of the observer).

The ability to read and understand information and ideas presented in writing.

The ability to identify and understand the speech of another person.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to communicate information and ideas in writing so others will understand.

The ability to speak clearly so others can understand you.

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Category: Video conferencing software | Hot Technology

Category: Data base user interface and query software | Hot Technology

Category: Word processing software | Hot Technology

Category: Presentation software | Hot Technology | In Demand

Category: Electronic mail software | Hot Technology | In Demand

Category: Office suite software | Hot Technology | In Demand

Category: Spreadsheet software | Hot Technology | In Demand

Category: Document management software | Hot Technology

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Keeping up-to-date technically and applying new knowledge to your job.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Analyzing information and evaluating results to choose the best solution and solve problems.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.