Travel Agents
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
At a Glance
Travel Agents earns a median of $48,450/yr with +2.2% projected growth. Typical entry: High school diploma or equivalent. Top skills: Working with Computers, Getting Information, Microsoft Outlook.
$48,450/yr
+2.2%
7
High school diploma or equivalent
Skills & Requirements
Skills (7)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Being aware of others' reactions and understanding why they react as they do.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Knowledge (5)
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Abilities (8)
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to read and understand information and ideas presented in writing.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Technology (11)
Work Activities (17)
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Keeping up-to-date technically and applying new knowledge to your job.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Analyzing information and evaluating results to choose the best solution and solve problems.
Assessing the value, importance, or quality of things or people.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Translating or explaining what information means and how it can be used.
Careers with Overlapping Skills
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