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Tellers

Office and Administrative Support (43-3071)

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

At a Glance

Tellers earns a median of $39,340/yr with -12.9% projected growth. Typical entry: High school diploma or equivalent. Top skills: Microsoft Excel, Microsoft Word, Microsoft Windows.

Median Annual Wage

$39,340/yr

Projected Growth (2024-34)

-12.9%

Annual Openings

30

Typical Education

High school diploma or equivalent

Skills & Requirements

Skills (2)

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

3.5
Speaking

Talking to others to convey information effectively.

3.3

Knowledge (3)

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

3.9
English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

3.6
Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

3.5

Abilities (11)

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

4.0
Speech Recognition

The ability to identify and understand the speech of another person.

3.9
Number Facility

The ability to add, subtract, multiply, or divide quickly and correctly.

3.9
Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

3.9
Speech Clarity

The ability to speak clearly so others can understand you.

3.8
Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

3.6
Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

3.6
Near Vision

The ability to see details at close range (within a few feet of the observer).

3.5
Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

3.3
Written Expression

The ability to communicate information and ideas in writing so others will understand.

3.3
Written Comprehension

The ability to read and understand information and ideas presented in writing.

3.3

Technology (6)

Microsoft Excel

Category: Spreadsheet software | Hot Technology | In Demand

4.5
Microsoft Word

Category: Word processing software | Hot Technology

4.5
Microsoft Windows

Category: Operating system software | Hot Technology

4.5
Microsoft PowerPoint

Category: Presentation software | Hot Technology | In Demand

4.5
Microsoft Outlook

Category: Electronic mail software | Hot Technology | In Demand

4.5
Microsoft Office software

Category: Office suite software | Hot Technology | In Demand

4.5

Work Activities (20)

Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

4.3
Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

4.3
Evaluating Information to Determine Compliance with Standards

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

4.2
Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

4.2
Establishing and Maintaining Interpersonal Relationships

Developing constructive and cooperative working relationships with others, and maintaining them over time.

4.2
Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

4.1
Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

4.0
Resolving Conflicts and Negotiating with Others

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

3.9
Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

3.9
Updating and Using Relevant Knowledge

Keeping up-to-date technically and applying new knowledge to your job.

3.9
Identifying Objects, Actions, and Events

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

3.8
Analyzing Data or Information

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

3.7
Selling or Influencing Others

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

3.7
Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

3.7
Monitoring Processes, Materials, or Surroundings

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

3.6
Organizing, Planning, and Prioritizing Work

Developing specific goals and plans to prioritize, organize, and accomplish your work.

3.5
Judging the Qualities of Objects, Services, or People

Assessing the value, importance, or quality of things or people.

3.5
Interpreting the Meaning of Information for Others

Translating or explaining what information means and how it can be used.

3.3
Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

3.3
Assisting and Caring for Others

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

3.3

Careers with Overlapping Skills

These occupations share the most skills. A career transition between them means many of your skills transfer directly.

Explore Key Skills

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