Shuttle Drivers and Chauffeurs

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Controlling operations of equipment or systems.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

The ability to see details at close range (within a few feet of the observer).

The ability to see details at a distance.

The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to speak clearly so others can understand you.

The ability to identify and understand the speech of another person.

The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

The ability to concentrate on a task over a period of time without being distracted.

The ability to know your location in relation to the environment or to know where other objects are in relation to you.

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Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Analyzing information and evaluating results to choose the best solution and solve problems.

Keeping up-to-date technically and applying new knowledge to your job.

Scheduling events, programs, and activities, as well as the work of others.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.