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New Accounts Clerks

Office and Administrative Support (43-4141)

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

At a Glance

New Accounts Clerks earns a median of $46,610/yr with -13.2% projected growth. Typical entry: High school diploma or equivalent. Top skills: Customer and Personal Service, Microsoft Word, Microsoft Excel.

Median Annual Wage

$46,610/yr

Projected Growth (2024-34)

-13.2%

Annual Openings

2

Typical Education

High school diploma or equivalent

Skills & Requirements

Skills (5)

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

4.0
Speaking

Talking to others to convey information effectively.

4.0
Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

3.5
Service Orientation

Actively looking for ways to help people.

3.4
Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

3.3

Knowledge (7)

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

4.8
Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

4.4
Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

4.1
English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

4.0
Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

3.5
Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

3.5
Economics and Accounting

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

3.3

Abilities (7)

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

4.0
Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

4.0
Near Vision

The ability to see details at close range (within a few feet of the observer).

3.8
Written Comprehension

The ability to read and understand information and ideas presented in writing.

3.8
Speech Recognition

The ability to identify and understand the speech of another person.

3.6
Speech Clarity

The ability to speak clearly so others can understand you.

3.6
Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

3.3

Technology (5)

Microsoft Word

Category: Word processing software | Hot Technology

4.5
Microsoft Excel

Category: Spreadsheet software | Hot Technology | In Demand

4.5
Microsoft PowerPoint

Category: Presentation software | Hot Technology | In Demand

4.5
Microsoft Office software

Category: Office suite software | Hot Technology | In Demand

4.5
Microsoft SharePoint

Category: Document management software | Hot Technology

4.5

Work Activities (15)

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

4.4
Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

4.1
Establishing and Maintaining Interpersonal Relationships

Developing constructive and cooperative working relationships with others, and maintaining them over time.

4.1
Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

3.9
Evaluating Information to Determine Compliance with Standards

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

3.9
Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

3.8
Monitoring Processes, Materials, or Surroundings

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

3.7
Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

3.7
Resolving Conflicts and Negotiating with Others

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

3.7
Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

3.5
Identifying Objects, Actions, and Events

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

3.4
Updating and Using Relevant Knowledge

Keeping up-to-date technically and applying new knowledge to your job.

3.4
Selling or Influencing Others

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

3.3
Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

3.3
Organizing, Planning, and Prioritizing Work

Developing specific goals and plans to prioritize, organize, and accomplish your work.

3.3

Work Styles (1)

Dependability

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

3.6

Careers with Overlapping Skills

These occupations share the most skills. A career transition between them means many of your skills transfer directly.

Explore Key Skills

Frequently Asked Questions

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