Mental Health Counselors

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Being aware of others' reactions and understanding why they react as they do.

Talking to others to convey information effectively.

Communicating effectively in writing as appropriate for the needs of the audience.

Understanding written sentences and paragraphs in work-related documents.

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Actively looking for ways to help people.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Understanding the implications of new information for both current and future problem-solving and decision-making.

Persuading others to change their minds or behavior.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to read and understand information and ideas presented in writing.

The ability to communicate information and ideas in writing so others will understand.

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

The ability to identify and understand the speech of another person.

The ability to speak clearly so others can understand you.

The ability to generate or use different sets of rules for combining or grouping things in different ways.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

The ability to concentrate on a task over a period of time without being distracted.

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Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Analyzing information and evaluating results to choose the best solution and solve problems.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Keeping up-to-date technically and applying new knowledge to your job.

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Translating or explaining what information means and how it can be used.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Scheduling events, programs, and activities, as well as the work of others.

Assessing the value, importance, or quality of things or people.

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

A tendency to be detail-oriented, organized, and thorough in completing work.

A tendency to be pleasant, helpful, and willing to assist others at work.

A tendency to be honest and ethical at work.

A tendency to seek out, enjoy, and be energized by social interaction at work.

A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

A tendency to cope and function effectively in stressful situations at work.