Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
At a Glance
Bill and Account Collectors earns a median of $46,040/yr with -10.5% projected growth. Typical entry: High school diploma or equivalent. Top skills: SAP software, Intuit QuickBooks, MEDITECH software.
$46,040/yr
-10.5%
14
High school diploma or equivalent
Skills & Requirements
Skills (5)
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Being aware of others' reactions and understanding why they react as they do.
Knowledge (5)
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Abilities (7)
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to read and understand information and ideas presented in writing.
The ability to communicate information and ideas in writing so others will understand.
Technology (9)
Work Activities (10)
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Analyzing information and evaluating results to choose the best solution and solve problems.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Work Styles (2)
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
Bookkeeping, Accounting, and Auditing Clerks
Office and Administrative Support · 204 shared skills
Billing and Posting Clerks
Office and Administrative Support · 203 shared skills
Accountants and Auditors
Business and Financial Operations · 202 shared skills
First-Line Supervisors of Office and Administrative Support Workers
Office and Administrative Support · 201 shared skills
Customer Service Representatives
Office and Administrative Support · 200 shared skills
Financial Managers
Management · 199 shared skills
Management Analysts
Business and Financial Operations · 199 shared skills
Office Clerks, General
Office and Administrative Support · 199 shared skills
Explore Key Skills
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