Baggage Porters and Bellhops

Actively looking for ways to help people.

Talking to others to convey information effectively.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

The ability to exert maximum muscle force to lift, push, pull, or carry objects.

The ability to identify and understand the speech of another person.

The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

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Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Analyzing information and evaluating results to choose the best solution and solve problems.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Scheduling events, programs, and activities, as well as the work of others.

Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Keeping up-to-date technically and applying new knowledge to your job.

Assessing the value, importance, or quality of things or people.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Encouraging and building mutual trust, respect, and cooperation among team members.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.