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Loan Interviewers and Clerks

Office and Administrative Support (43-4131)

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

At a Glance

Loan Interviewers and Clerks earns a median of $48,950/yr with -2.3% projected growth. Typical entry: High school diploma or equivalent. Top skills: Working with Computers, Microsoft Word, Microsoft Excel.

Median Annual Wage

$48,950/yr

Projected Growth (2024-34)

-2.3%

Annual Openings

13

Typical Education

High school diploma or equivalent

Skills & Requirements

Skills (10)

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

4.1
Speaking

Talking to others to convey information effectively.

4.0
Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

3.9
Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

3.8
Writing

Communicating effectively in writing as appropriate for the needs of the audience.

3.6
Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

3.5
Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

3.4
Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

3.4
Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

3.4
Time Management

Managing one's own time and the time of others.

3.3

Knowledge (6)

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

4.4
English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

4.2
Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

3.7
Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

3.4
Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

3.4
Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

3.4

Abilities (11)

Written Comprehension

The ability to read and understand information and ideas presented in writing.

4.1
Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

4.1
Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

4.0
Speech Recognition

The ability to identify and understand the speech of another person.

4.0
Speech Clarity

The ability to speak clearly so others can understand you.

4.0
Near Vision

The ability to see details at close range (within a few feet of the observer).

3.8
Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

3.8
Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

3.8
Written Expression

The ability to communicate information and ideas in writing so others will understand.

3.6
Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

3.6
Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

3.6

Technology (7)

Microsoft Word

Category: Word processing software | Hot Technology

4.5
Microsoft Excel

Category: Spreadsheet software | Hot Technology | In Demand

4.5
Microsoft Windows

Category: Operating system software | Hot Technology

4.5
Microsoft PowerPoint

Category: Presentation software | Hot Technology | In Demand

4.5
Microsoft Outlook

Category: Electronic mail software | Hot Technology | In Demand

4.5
Microsoft Office software

Category: Office suite software | Hot Technology | In Demand

4.5
Microsoft Access

Category: Data base user interface and query software | Hot Technology

4.5

Work Activities (18)

Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

4.9
Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

4.4
Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

4.4
Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

4.4
Evaluating Information to Determine Compliance with Standards

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

4.4
Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

4.1
Analyzing Data or Information

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

4.0
Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

4.0
Updating and Using Relevant Knowledge

Keeping up-to-date technically and applying new knowledge to your job.

4.0
Organizing, Planning, and Prioritizing Work

Developing specific goals and plans to prioritize, organize, and accomplish your work.

4.0
Establishing and Maintaining Interpersonal Relationships

Developing constructive and cooperative working relationships with others, and maintaining them over time.

4.0
Identifying Objects, Actions, and Events

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

3.9
Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

3.6
Performing Administrative Activities

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

3.5
Interpreting the Meaning of Information for Others

Translating or explaining what information means and how it can be used.

3.5
Monitoring Processes, Materials, or Surroundings

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

3.3
Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

3.3
Resolving Conflicts and Negotiating with Others

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

3.3

Careers with Overlapping Skills

These occupations share the most skills. A career transition between them means many of your skills transfer directly.

Explore Key Skills

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