Door-to-Door Sales Workers, News and Street Vendors, and Related Workers

Talking to others to convey information effectively.

Persuading others to change their minds or behavior.

Being aware of others' reactions and understanding why they react as they do.

Actively looking for ways to help people.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Bringing others together and trying to reconcile differences.

Adjusting actions in relation to others' actions.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

The ability to communicate information and ideas in speaking so others will understand.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to identify and understand the speech of another person.

The ability to speak clearly so others can understand you.

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Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Encouraging and building mutual trust, respect, and cooperation among team members.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Scheduling events, programs, and activities, as well as the work of others.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.