Detectives and Criminal Investigators

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Talking to others to convey information effectively.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Being aware of others' reactions and understanding why they react as they do.

Understanding written sentences and paragraphs in work-related documents.

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Actively looking for ways to help people.

Adjusting actions in relation to others' actions.

Understanding the implications of new information for both current and future problem-solving and decision-making.

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Communicating effectively in writing as appropriate for the needs of the audience.

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to communicate information and ideas in speaking so others will understand.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to read and understand information and ideas presented in writing.

The ability to see details at close range (within a few feet of the observer).

The ability to speak clearly so others can understand you.

The ability to identify and understand the speech of another person.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

The ability to communicate information and ideas in writing so others will understand.

The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

The ability to see details at a distance.

The ability to generate or use different sets of rules for combining or grouping things in different ways.

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

The ability to quickly make sense of, combine, and organize information into meaningful patterns.

The ability to concentrate on a task over a period of time without being distracted.

The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

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Observing, receiving, and otherwise obtaining information from all relevant sources.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzing information and evaluating results to choose the best solution and solve problems.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Keeping up-to-date technically and applying new knowledge to your job.

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Translating or explaining what information means and how it can be used.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Assessing the value, importance, or quality of things or people.

Scheduling events, programs, and activities, as well as the work of others.

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

A tendency to be detail-oriented, organized, and thorough in completing work.

A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

A tendency to be honest and ethical at work.

A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.