Technical Support Manager / Supervisor
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
At a Glance
Technical Support Manager / Supervisor earns an average of $31,200/yr. Typical education: Bachelor's degree. Experience: 4 years. Top skills: Communication, Customer Service, Troubleshooting (Problem Solving).
$31,200/yr
Bachelor's degree
4 years
7
Parent Occupation (O*NET)
Computer User Support Specialists
Median Wage
$60,340/yr
Growth (2024-34)
-3.7%
Education
Some college, no degree
Skills & Requirements
Specialized Skills (12)
Technical Support
Help Desk Support
Operating Systems
Active Directory
Project Management
Software Systems
Network Switches
Product Management
Application Development
Computer Science
Call Center Experience
Common Skills (17)
Communication
Customer Service
Troubleshooting (Problem Solving)
Operations
Leadership
Research
Microsoft Office
Management
Problem Solving
Interpersonal Communications
Organizational Skills
Multitasking
Sales
Coordinating
Certifications (1)
CompTIA A+
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
Want to build these skills?
Sign up to find courses that teach these skills, track your progress, and build a skills passport aligned to Technical Support Manager / Supervisor.
Get Started Free