Systems Support Specialist
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
At a Glance
Systems Support Specialist. Typical education: Bachelor's degree. Experience: 3.3 years. Top skills: Communication, Troubleshooting (Problem Solving), Computer Science.
Not available
Bachelor's degree
3.3 years
4
Parent Occupation (O*NET)
Computer User Support Specialists
Median Wage
$60,340/yr
Growth (2024-34)
-3.7%
Education
Some college, no degree
Skills & Requirements
Specialized Skills (20)
Computer Science
System Support
Control Systems
Computer Hardware
Safety Training
Automation
Technical Support
Customer Demand Planning
Automation Systems
Sawing
Automated Logic (Building Automation System)
Security Management
Computer Operations
Energy Management Systems
Power Tool Operation
Phone Support
Building Management System
Communications Protocols
Functional Knowledge
Common Skills (9)
Communication
Troubleshooting (Problem Solving)
Management
Operations
Detail Oriented
Clerical Works
Typing
Decision Making
Multitasking
Certifications (1)
HVAC Certification
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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