Switchboard / Telephone Operator
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
At a Glance
Switchboard / Telephone Operator earns an average of $37,440/yr. Typical education: High school or GED. Experience: 2.6–2.9 years. Top skills: Communication, Customer Service, Verbal Communication Skills.
$37,440/yr
High school or GED
2.6–2.9 years
17
Parent Occupation (O*NET)
Switchboard Operators, Including Answering Service
Median Wage
$38,370/yr
Growth (2024-34)
-26.3%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (9)
Wireless Paging Systems
Occupational Safety And Health
Billing
Compliance Risk
Workers' Compensation
Mail Sorting
Support Services
Front Office
Patient Safety
Common Skills (21)
Communication
Customer Service
Verbal Communication Skills
Clerical Works
Management
Computer Literacy
Interpersonal Communications
Multitasking
Problem Solving
Telephone Skills
Leadership
Mentorship
Detail Oriented
Self-Motivation
Troubleshooting (Problem Solving)
Professionalism
Technical Acumen
Computer Keyboards
Teaching
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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