Retail Customer Service Manager
Directly supervise and coordinate the activities of clerical and administrative support workers.
At a Glance
Retail Customer Service Manager. Typical education: High school or GED. Experience: 2.5 years. Top skills: Customer Service, Sales, Management.
Not available
High school or GED
2.5 years
8
Parent Occupation (O*NET)
First-Line Supervisors of Office and Administrative Support Workers
Median Wage
$66,140/yr
Growth (2024-34)
-0.3%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (9)
Merchandising
Selling Techniques
Performance Review
Retail Sales
Client Needs Assessment
Customer Retention
Retail Management
Lifting Ability
Retail Operations
Common Skills (20)
Customer Service
Sales
Management
Communication
Leadership
Coaching
Operations
Accountability
Problem Solving
Supervision
Scheduling
Planning
Coordinating
Presentations
Team Leadership
Action Oriented
Detail Oriented
Troubleshooting (Problem Solving)
Certifications (1)
Valid Driver's License
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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