IT Specialist / Engineer
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
At a Glance
IT Specialist / Engineer earns an average of $74,403/yr. Typical education: Bachelor's degree. Experience: 3.7–4.1 years. Top skills: Information Technology, Management, Customer Service.
$74,403/yr
Bachelor's degree
3.7–4.1 years
66
Parent Occupation (O*NET)
Computer User Support Specialists
Median Wage
$60,340/yr
Growth (2024-34)
-3.7%
Education
Some college, no degree
Skills & Requirements
Specialized Skills (14)
Network Routing
Project Management
Computer Science
Information Systems
Firewall
IT Infrastructure
IT Security
Technical Support
Network Switches
Help Desk Support
Operating Systems
Virtual Private Networks (VPN)
IT Service Management
Common Skills (15)
Information Technology
Management
Customer Service
Troubleshooting (Problem Solving)
Communication
Operations
Verbal Communication Skills
Detail Oriented
Leadership
Problem Solving
Presentations
Planning
Research
Self-Starter
Certifications (1)
Security Clearance
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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