Director of Customer Service
Directly supervise and coordinate the activities of clerical and administrative support workers.
At a Glance
Director of Customer Service. Top skills: Customer Service, Leadership, Sales.
Not available
Varies
Varies
N/A
Parent Occupation (O*NET)
First-Line Supervisors of Office and Administrative Support Workers
Median Wage
$66,140/yr
Growth (2024-34)
-0.3%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (8)
Customer Success Management
Call Center Experience
Service Level
Bilingual (Spanish/English)
Software As A Service (SaaS)
Client Services
Business Development
Finance
Common Skills (21)
Customer Service
Leadership
Sales
Operations
Influencing Skills
Management
Strategic Planning
Coaching
Communication
Creativity
Planning
Verbal Communication Skills
Computer Literacy
Problem Solving
Training And Development
Accountability
Consulting
Presentations
Certifications (1)
Master Of Business Administration (MBA)
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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