Collections Analyst
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
At a Glance
Collections Analyst earns an average of $40,500/yr. Typical education: High school or GED. Top skills: Collections, Customer Service, Research.
$40,500/yr
High school or GED
Varies
1
Parent Occupation (O*NET)
Bill and Account Collectors
Median Wage
$46,040/yr
Growth (2024-34)
-10.5%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (12)
Collections
Accounts Receivable
Accounting
Billing
Cash Application
Finance
Invoicing
Medicare
Auditing
Legal Hearings
Data Collection
Process Improvement
Common Skills (18)
Customer Service
Research
Sales
Interpersonal Communications
Microsoft Office
Management
Detail Oriented
Communication
Problem Solving
Memos
Multitasking
Computer Literacy
Prioritization
Spreadsheets
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
Want to build these skills?
Sign up to find courses that teach these skills, track your progress, and build a skills passport aligned to Collections Analyst.
Get Started Free