Application Support Engineer / Analyst
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
At a Glance
Application Support Engineer / Analyst. Typical education: Bachelor's degree. Experience: 3 years. Top skills: Technical Support, Communication, Troubleshooting (Problem Solving).
Not available
Bachelor's degree
3 years
8
Parent Occupation (O*NET)
Computer User Support Specialists
Median Wage
$60,340/yr
Growth (2024-34)
-3.7%
Education
Some college, no degree
Skills & Requirements
Specialized Skills (19)
Technical Support
SQL (Programming Language)
Help Desk Support
Scripting
Customer Support
Supply Chain Management
Operational Efficiency
Incident Management
Finance
PL/SQL
Business Objects Framework
Data Analysis
Service-Level Agreement
Asset Management
Problem Management
HyperText Markup Language (HTML)
Call Center Experience
Common Skills (11)
Communication
Troubleshooting (Problem Solving)
Problem Solving
Management
Analytical Skills
Verbal Communication Skills
Operations
Customer Service
Multitasking
Prioritization
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
Want to build these skills?
Sign up to find courses that teach these skills, track your progress, and build a skills passport aligned to Application Support Engineer / Analyst.
Get Started Free