Postal Service Clerks

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Talking to others to convey information effectively.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to see details at close range (within a few feet of the observer).

The ability to read and understand information and ideas presented in writing.

The ability to identify and understand the speech of another person.

The ability to speak clearly so others can understand you.

Category: Operating system software | Hot Technology

Observing, receiving, and otherwise obtaining information from all relevant sources.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Keeping up-to-date technically and applying new knowledge to your job.

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Analyzing information and evaluating results to choose the best solution and solve problems.

Translating or explaining what information means and how it can be used.

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Developing specific goals and plans to prioritize, organize, and accomplish your work.