Healthcare Customer Service Representative
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
At a Glance
Healthcare Customer Service Representative earns an average of $33,717/yr. Typical education: High school or GED. Top skills: Customer Service, Teamwork, Communication.
$33,717/yr
High school or GED
Varies
3
Parent Occupation (O*NET)
Customer Service Representatives
Median Wage
$42,830/yr
Growth (2024-34)
-5.5%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (11)
Home Health Care
Setting Appointments
Cold Calling
Inbound Calls
Database Systems
Project Performance
Adjudication
Marketing
Copayment Collection And Processing
Basic Accounting Functions
Revenue Cycle Management
Common Skills (19)
Customer Service
Teamwork
Communication
Multitasking
Problem Solving
Computer Literacy
Research
Leadership
Strong Work Ethic
Typing
Basic Internet Skills
Verbal Communication Skills
Detail Oriented
Confidentiality
Energetic
Information Processing
Related Pages
Frequently Asked Questions
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