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Client Service Representative / Associate

Customer and Client Support
Customer Service Representatives
Customer Service Representative

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

At a Glance

Client Service Representative / Associate earns an average of $35,490/yr. Typical education: High school or GED. Experience: 1.3–1.8 years. Top skills: Customer Service, Communication, Operations.

Avg Annual Salary

$35,490/yr

Typical Education

High school or GED

Experience

1.3–1.8 years

Job Postings

54

Parent Occupation (O*NET)

Customer Service Representatives

Bright Outlook

Median Wage

$42,830/yr

Growth (2024-34)

-5.5%

Education

High school diploma or equivalent

Skills & Requirements

Specialized Skills (10)

Client Services

5.0

Invoicing

4.9

Customer Relationship Management

4.9

Help Desk Support

4.9

Marketing

4.9

Medical Records Release

4.8

Backlogs

4.8

Opening Mail

4.8

Medical Records Scanning

4.8

Finance

4.8

Common Skills (20)

Customer Service

5.0

Communication

5.0

Operations

5.0

Organizational Skills

5.0

Sales

5.0

Administrative Functions

4.9

Telephone Skills

4.9

Detail Oriented

4.9

Troubleshooting (Problem Solving)

4.9

Confidentiality

4.9

Management

4.9

Professionalism

4.9

Problem Solving

4.8

Punctuality

4.8

Prioritization

4.8

Resourcefulness

4.8

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