Baristas

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Actively looking for ways to help people.

Talking to others to convey information effectively.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to speak clearly so others can understand you.

The ability to identify and understand the speech of another person.

The ability to see details at close range (within a few feet of the observer).

Category: Word processing software | Hot Technology

Category: Office suite software | Hot Technology | In Demand

Category: Spreadsheet software | Hot Technology | In Demand

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Assessing the value, importance, or quality of things or people.

Observing, receiving, and otherwise obtaining information from all relevant sources.

Analyzing information and evaluating results to choose the best solution and solve problems.

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.